Frequently asked questions

Everything you need to know before you book.

Where do I meet my driver?+

Your driver waits in the arrivals hall with a sign showing your name, right after you exit baggage claim.

What if my flight is delayed?+

We track your flight in real time and adjust the pick-up automatically — there is no extra charge for flight delays.

How do I pay?+

You pay the driver directly in cash (EUR, USD, TRY) or by card. No prepayment is needed to book.

Are prices per vehicle or per person?+

All prices are per vehicle, not per person, so the fare is the same whether you travel alone or with your group.

Can I get a child seat?+

Yes, baby and booster seats are available free of charge — just mention it when you book.

Fixed prices+

The price you see is the total for the whole vehicle, one way, agreed before you travel. No surge pricing, no night surcharges, no taximeter surprises and no extra charge for luggage. What we quote on WhatsApp is exactly what you pay the driver.

Free meet & greet+

Your driver waits inside the arrivals hall with a sign showing your name, right after baggage claim. No searching and no taxi queues, even for early, late or middle-of-the-night arrivals, at no extra cost.

Flight tracking+

We track your flight number in real time. If your plane is delayed or lands early, we automatically adjust your pickup so your driver is there when you arrive. You never pay extra for flight delays or waiting time.

Licensed drivers+

All our drivers are professional, licensed and insured, with modern, fully insured, air-conditioned vehicles that are serviced regularly. Free child seats are available on request for a safe, comfortable ride.

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